Ask a Pool Pro

Ask A Pool Pro - ABC Pool & Spa Center


If you have any immediate questions, please call ABC Pools at 1-800-244-0858.
Also, take advantage of complimentary water testing at our showroom!



Question: What could be causing my pool to be cloudy?

Answer: First, check to make sure that the pH is within proper range. If the pH is within range, it could be that you have a dirty filter and it needs to be cleaned. Also check to make sure the sanitizer in the pool is in proper range. If it is not, raise the level. Another cause could be the amount of calcium in the water. If too much calcium is present, it can become cloudy. Lastly, particles too small to be easily filtered out could be causing the cloudiness. If you bring in a water sample to our showroom, we can test your water at no charge and provide the necessary chemicals to clear up the water in no time!

Question: Is it necessary to use a water clarifier in my pool?

Answer: Yes. A clarifier is designed as an aid to the efficient operation of the filter by coagulating most materials, which cause cloudy and hazy water, into larger particles that are removed by the filter. The use of a water clarifier decreases pool maintenance costs. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.

Question: Why is filtration important to the quality of swimming pool water?

Answer: Filtration is the mechanical system for removing visible matter from the water. The filter is designed to remove hair, dirt, minute skin flakes, metal or calcium precipitates and other visible debris that would otherwise cause the water to be hazy and cloudy.

Question: How do I know when it's time to clean my pool filter?

Answer: Periodically rinsing or backwashing will remove most of the dirt from a basically clean filter. However, over a period of time, grease, oils and scale can attack and build up on the elements. It's best to clean the filter when you see build up on the removable elements, short filter runs, reduced circulation and water that does not want to clear up. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.

Question: The algae didn't go away after I added algaecide. What did I do wrong?

Answer: You must add the correct dosage amount, or it won't kill any of the algae. However, be aware that using the entire bottle of algaecide is also ineffective and large doses can also lead to staining and foaming in your pool. It is also recommended that the algaecide be added in the morning on a bright sunny day for best results and make it more effective. To expedite the removal of black algae, brushing the algae at least once daily will also help with removal. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.

Question: What is the purpose of shocking my pool?

Answer: With the use of any pool, undesirable elements contaminate the water and reduce the efficiency of the disinfectant or sanitizer. Materials such as suntan lotion, make-up, hair spray, perspiration react to the chlorine. When this happens it contributes to eye and skin irritations and possibly an unpleasant chlorine odor. When you smell chlorine it is often considered that the pool has too much chlorine in it. Routine shock treatment is necessary to destroy combined chlorine compounds and restore the chlorine sanitizer to the proper efficiency. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.

Question: Do I need to add a sanitizer regularly?

Answer: Yes, an E.P.A. registered sanitizer should be added and maintained at proper levels at all times. Non-chlorine shock treatments contain no chlorine, therefore you must make regular additions of sanitizer to ensure that you are disinfecting the water. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.


Question: I have an outdoor pool and I am told that the chlorine needs to be stabilized. Why?

Answer: When a stabilizer, also called conditioner, is not present, the chlorine level will decrease very rapidly. We recommend you add stabilizer to the pool to prevent this chlorine break down. The stabilizer level should be between 30-50 ppm to properly stabilize the pool. The use of a stabilizer will reduce your overall chlorine consumption and save you money. However, many of the products available at your retailer are stabilized chlorine. If you have any questions during this process, please call ABC Pool at 1-800-244-0858.

Question: I see a "ring" forming at the top of the water line. What causes this?

Answer: The accumulation of oils and dirt from swimmers is the biggest cause. Household cleaners do not contain the needed balance and may actually dull a tile.We suggest regularly using an enzyme based product in your pool. These biodegradable products will control grease and oil before it builds up.

Question: How long do I have to wait before I use my pool after adding chemicals?

Answer: You can generally use your pool when the chemical is dispersed throughout the pool. Fifteen minutes to one hour is a good rule of thumb, but the longer the better to make sure everything has circulated properly.